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What our Customers are Speaking About Factory Fireplace Outlet

Testimonials /

Take a read of what our clients think about us!

Sara and Jason

“We had been to many showrooms in our area to find what we were looking for, but with no success. We came here and we were told they would do what ever we wanted. The advice given from both the showroom and the fitter was excellent, and the finished fireplace, the stove is amazing. Fantastic value for money. We couldn't be any happier. Many thanks to all involved ”

Phil Valentine

“I have used this company for twice service is second to none and can highly recommend them”

Mr Mrs Heaton

“Delighted with the beautiful and unique marble fireplace which Phil designed and built for us - superb quality of work and excellent value for money. We highly recommend Phil and his team for their courtesy, attention to detail and guaranteed customer satisfaction”

Mrs Rita Birch

“Fireplace fab fitting excellent great job thank you very much highly recommend this company”


“Customer Service as customer service should be with excellent quality products. Phil is very patient and helpful. I would highly recommend using this company and I don't often say that! Fitting was also excellent”

Pat Keith Hanson

“Great fireplace, built to fit our existing gas fire, service second to none, also fitter was brill, highly recommended. ”

Rachael Wilkinson

“So glad I chose this fireplace, it looks stunning!! Phill and Darren were more than helpful - highly recommended!!”

Gilda Barraclough

“So pleased with my fireplace it looks superb The service was excellent I would recommend this company to anyone Thanks to Phil and Steve.”

Paul Jan

“Excellent sevice, excellent fireplace, nice people to deal with highly recommended. ”

Wayne Donna

“Highly recommended! Excellent customer service and value for money. Fantastic fitting.”


“I found Factory Fireplace Outlet by accident - best one I have had in years! Brilliant service from the showroom and fitters and NO MESS! Thank you - will definitely recommend you.”

Eileen Keith

“Fantastic choice of fireplaces and fires in a very well stocked showroom, best prices I could find, excellent workmanship and fitting service. If you want a fireplace this is the place to go”

Mr and Mrs Gough

“Best showroom in the country for quality and choice!! my fireplace is one of a kind having a bespoke double hearth which really compliments the room thanks.why go elsewhere great service and fitting no problems at all very professional company. ”


“Showroom excellent, extremely polite staff.Fireplace and fitting positively brilliant and clean. WHY WOULD YOU GO ANYWHERE ELSE”


“Thrilled with our 2 fireplaces and surround we had fitted. Lovely showroom and staff could not be more helpful. Fitting was very good.”


“Excellent service beautiful surround and fire, exceedingly good price. Showroom very smart, and the staff couldn't be more helpful. Fitter was efficient clean and very pleasant. Thanks to all. ”


“So pleased with everything fitting was exceptional ”

Dr and Mrs B. J

“ What we saw is what we got! - Excellent quality, excellent service, polite competant fitters, no mess, and a Factory Fireplace Outlet that we will enjoy sitting in front of for years to come. Thanks”


“Best Showroom around, so pleased with the service we received. Excellent ”

Mr and Mrs John Murphy

“Brilliant service, extremlely polite staff. Prices can't be beaten for such fantastic quality ”

Jayne Steven Belt

“Excellent choice of surrounds something to suit all.Great customer service. Very pleased with our completed surround”


“Excellent service. Very helpful staff, extremely competitive prices. Very pleased with my Factory Fireplace Outlet.”

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